Orders are accepted 7 days a week 24 hours a day. Orders are processed and prepared for shipment Monday through Saturday. Our office hours are Monday through Friday 9am to 5pm Eastern Standard time. Our warehouse hours are Monday through Friday 9am to 5pm, and Saturday 9am to 1pm Eastern Standard time. Orders received after 3pm Monday through Friday, or 12pm on Saturday will be packaged and prepared for shipment the following work day. For the most part we strive to ship your order the very same day, many times orders can be processed, packaged and shipped the same day even if the order was placed after the cut off time. If a RUSH order is needed please contact our customer service department BEFORE placing order to see if a RUSH shipment can be done.

CANCELLATIONS

To cancel your order you must immediately call or email the customer service department at info@headlite.com. Please keep in mind that orders are for the most part shipped the same day, before the end of business. If you order has been shipped before a cancellation email has been received, and you wish to return the product(s), the customer must follow the guidelines presented above under the section RETURNS. Orders that are not accepted by UPS/Fedex (or alternate shipping carrier) and returned by shipping carrier will fall under same restocking fee of 15% of the invoice price. Headlite.com is not responsible for return shipping on any returned or defective products.